Frequently Asked Questions

Everything you need to know about your Ceravix beauty journey.

Are Ceravix products suitable for sensitive skin?

Yes, our products are formulated with dermatologically tested ingredients designed to be gentle yet effective. However, we always recommend performing a patch test before full application.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on customs processing.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product in its original packaging for a full refund or exchange.

Does Ceravix test on animals?

No, Ceravix is proudly cruelty-free. We do not test our finished products or ingredients on animals, nor do we work with suppliers who do.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How can I track my order?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.