Returns & Exchanges

At Ceravix, we want you to be completely satisfied with your beauty ritual. If you are not happy with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online return portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Carefully place the unused products in their original packaging to ensure they are protected during transit.

• 3.
  Affix the Label

  Print the prepaid shipping label provided via email and securely attach it to the outside of your return package.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.